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New and Improved Payroll Issues Help Request

May 3, 2023

We’re excited to announce that we’ve updated and improved the Payroll Issues help request in ServiceNow and plan to roll out the changes tomorrow evening, May 4.

[Formal Notice] 2022 Form W-2s Now Available in ConnectCarolina

January 12, 2023

Your tax year 2022 Form W-2 is now available in the ConnectCarolina Self Service menu. Step-by-step instructions and user tips related to viewing and printing W-2 forms can be found on the How to find your W-2 Quick Reference Card (QRC) in ConnectCarolina. Also, remember that 2-Step Verification is required to access your Form W-2.

2022 Calendar End Payroll Dates

November 29, 2022

2022 Calendar Year End Actions and Dates for HR Managers, as well as other important Payroll Resources and Reminders

Compressed Payroll Schedules and Overpayment Recovery Deadline

November 14, 2022

Due to the upcoming holidays, November and December payrolls are compressed. Please be aware of shorter turnaround times. Additionally, be aware all 2022 overpayments must be received prior to Nov. 30, 2022 for application to the current tax year.

Accounts Payable, Travel, P-Card and Payroll Office Relocations

October 14, 2022

Effective Monday Oct. 17, the Accounts Payable, Travel Services and Payment Card offices are returning to Suite 3500 on the third floor of the Administrative Office Building. The Administrative Office Building is located at 104 Airport Dr.

Reminder to Notify Payroll of Employee’s Working Outside of the State of North Carolina

August 4, 2022

To notify Payroll of an out-of-state employee, please submit the form “Notice of Employee Working Outside of North Carolina” to and one of our Tax Team members will process the information.  The best time to submit this form is before an employee has been paid for work out of state.  However, all cases should be reported as soon as they are identified to best comply with various state requirements.

State Health Insurance, TSERS and ORP Employee Contribution Changes

January 28, 2022

The employer retirement contribution rates have been communicated to us by the North Carolina Teachers and State Retirement System (TSERS). Effective Jan. 1, 2022, the TSERS employer contribution rate increased from 21.86% to 24.10% and the Optional Retirement Program (ORP) employer disability and retiree health contribution rate decreased from 6.77% to 5.99%.