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To: University and UNC System Office Employees
From: Walter Miller, Director of Payroll Services

Dear University or UNC System Office Employee,

Your tax year 2023 Form W-2 is now available in the ConnectCarolina Self Service menu. Step-by-step instructions and user tips related to viewing and printing W-2 forms can be found on the How to find your W-2 Quick Reference Card (QRC) in ConnectCarolina. Also, remember that 2-Step Verification is required to access your Form W-2.

When printing Self Service W-2, see the ConnectCarolina User Information’s Recommended Browsers page. Some users experience issues when trying to print the Self-Service W-2 directly from Firefox. When using Firefox, either download to PDF first and then print or use one of the other recommended browsers from the link above.

Employees who did not opt out of receiving paper 2023 W-2s by Jan. 15, 2024, will have their printed W-2 mailed via the U.S. Postal Service, postmarked no later than Jan. 31, 2024, to the home address listed in ConnectCarolina as of Jan. 15, 2024. For enhanced security, 2023 W-2s printed for this mailing will have masked Social Security numbers. Employees who desire an unmasked copy can download that copy via ConnectCarolina Self Service.

W-2 questions or problems?

  • For a helpful overview, please see the Finance and Budget W-2 (Wage and Tax Statement) webpage, which provides information on how to opt out of paper W-2s, a link to the QRC listed above, as well as FAQs and other useful information about your tax document.
  • Help documentation related to 2-Step, including step-by-step instructions, is available by visiting the 2-Step Verification page on the Information Technology Services website.
  • If you have technical problems viewing or printing your W-2, contact the Help Desk at 919-962-HELP.
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