The University has launched the use of Travel Fusion, which provides a direct connection between American Airlines and the options presented in Concur.

We have determined that the impacts to user profiles were the result of an internal IT upgrade and not an issue caused by Concur. Some profile information has been repopulated, and we will be sending import templates to departments to gather additional information.

We are aware of an issue currently impacting Concur profiles and will share an update as soon as possible.

Effective Tuesday, April 9, World Travel, Inc. has shifted UNC-Chapel Hill to a Dedicated Team of Agents. These agents will be solely responsible for supporting bookings for UNC-Chapel Hill.

Beginning April 10, users will see a refreshed look and feel to the Concur system, including new theme options and improved design consistency.

Employees will need to substantiate business expenses within 60 days or amounts may be taxable. Taxable amounts will be viewable on paystubs beginning with May 2024 payrolls.

Bank of America automatically issues renewal cards the month prior to expiration and mails them in bulk to the Travel Card Office.

As employees are starting to book travel plans for the spring and summer, Travel Services has provided reminders regarding booking air travel.

Travel Services has recently made updates to Web Travel processes for entering round-trip mileage, mileage reimbursement and travel advances.

The Concur Travel Allowance configuration has been corrected, and employees may resume report creation and submissions.