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To: Campus Unit Finance Leads, Campus Supplier Users, University Business Managers
From: Jen Clark, Director of Accounts Payable and Vendor Services; Jezreel Hunter, Vendor Team Supervisor

We are pleased to announce that you may now start using PaymentWorks, our NEW supplier onboarding self-service portal. PaymentWorks will be used to onboard all new suppliers and for updates to existing suppliers, except employees, students and affiliates which will continue to use campus supplier and their PID with updates coming through self-service in ConnectCarolina.

PaymentWorks onboarding overview:

  • Departments will initiate an invitation to a supplier via PaymentWorks, accessed through Campus Supplier in ConnectCarolina. Please note that suppliers will only be able to register if an invitation has been sent from a campus user.
  • Suppliers will receive an email from PaymentWorks inviting them to register via their secure online portal.
  • Supplier information is verified or validated by PaymentWorks to protect the University from potential fraud and mitigate risk.
  • After verification is complete, the supplier’s information is routed to the Vendor Coordinator team for final review and approval.
  • After approval, the supplier is assigned a supplier ID in ConnectCarolina and is ready for campus use.

Visit the Finance Vendor Management page for PaymentWorks training and resources, including:

Independent Contractor changes because of PaymentWorks:

  • Because campus will no longer have access to supplier’s W9/W-8BEN, all Independent Contractors will need to be invited to register in PaymentWorks if they are not already connected in PaymentWorks.
  • The email address used to send the PaymentWorks invitation will be entered on the IC request in ConnectCarolina, this is how AP will identify the correct PaymentWorks registration to access the supplier W9/W-8BEN.
  • If an IC is connected in PaymentWorks, campus will enter the supplier ID number on the IC request in ConnectCarolina.

Accounts Payable and Vendor Services will hold drop-in Zoom sessions (no planned presentation) for campus users to ask questions at the following times:

  • Tuesday, July 2 at 11 – 11:30 a.m. – Zoom link
  • Monday, July 8 at 1:30 – 2 p.m. – Zoom link
  • Wednesday, July 10 at 11 – 11:30 a.m. – Zoom link
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