NOTE: While World Travel's systems are operating normally, delays with travel reservations may still occur due to issues with other travel suppliers.
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To: Campus Unit Finance Leads, University Business Managers
From: Rebecca Spanos, Director, Travel and Payment Card Services

On the evening of Monday, February 5, a site change was made in error by Concur which impacted our Travel Allowance configuration. While the error was thought to have been resolved on Monday evening, the incorrect configuration is still persisting on our site. Users who have created Daily Allowance expenses since Monday evening may have noticed dropdown options instead of checkboxes and a lack of information regarding lodging rates.

Concur has engaged their Global Travel Allowance SME on the issue, and we are hopeful to receive an update on Monday morning. More information will be provided as soon as it is available. Please do not create any new Daily Allowance expenses in the meantime while we work to correct this issue.

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