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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! June Month-End Close: Central offices have officially closed for the month of June 2023. This includes the transmission and reconciliation of all June transactions, and state approval to close the month.

NEW! July Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Monday, July 31. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSP, if necessary).

For details on month-end close procedures, see Accounting Services’ Month-End Close and Report  webpage. Bookmark this page to see the latest info in between updates.

NEW! Carolina Key: Please remember to register for Carolina Key – a fast, simple, and safe alternative to passwords. Why Carolina Key?

  • Carolina Key provides a faster and more secure way to login to many web-based University systems that use SSO by replacing passwords with a registered device.
  • Using Carolina Key eliminates the need for 2-Step Verification through Duo and allows you to save time when logging into ConnectCarolina.
  • By using Carolina Key, you help to increase information security for all of us by further protecting your logons– register your device today and encourage others to as well.

For more information, check out these frequently asked questions about Carolina Key.

NEW! Data Assistance Request for IC Developers of Applications: Effective immediately, Accounts Payable will now require proof of an University Data Assistance request for all Independent Contractors that will be developing applications for departments. See the July 27 memo for details.


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.


New staff members can register to the Business Managers Outlook group by going to the Finance and Budget Communications page and clicking on the green button, “Manage Finance and Budget Email List Subscription.” Follow the instructions to enroll in the group. You will need your phone for 2-Step verification.

If you wish to send a message to the group, send an email to

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