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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! March Month-End Close: Central offices have officially closed for the month of March.  This includes the transmission and reconciliation of all March transactions, and state approval to close the month.

NEW! April Month-End Close Deadlines: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business
(5 p.m.) on Friday, April 29. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see Accounting Services’ Month-End Close and Report  webpage. Bookmark this page to see the latest info in between updates.

NEW! 2022 Fiscal Year-End Memo: The 2022 Fiscal Year-End memo was distributed to University Business Managers and Campus Unit Leads on Thursday, April 14, 2022. The memo is available in online and letterhead versions.

NEW! Updated Long Descriptions on Accounts: Accounting Services is updating the long descriptions on GL Account to provide better account usage guidance.  This updated information is available in Infoporte, under Tools/Chartfield Lookup.  You will now be able to see the Short Description, and the Long Description.

NEW! UPDATED Duo Prompt: Starting May 9 at 5 p.m., you’ll see an updated Duo prompt after logging into some University applications (like Qualtrics) with your Onyen and password. The prompt will have an updated look and be a URL instead of a URL. You’ll also notice that the “Remember me for 12 hours” checkbox is missing. Don’t worry. After verifying with Duo, you can click a new “Yes, trust browser” button to be remembered for 12 hours.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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