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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW!  February Month-End Close:  Central offices have officially closed for the month of February.  This includes the transmission and reconciliation of all February transactions, and state approval to close the month.

REMINDER! March Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) Friday, March 29. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see the Accounting Services webpage. Bookmark this page to see the latest info in between updates.

NEW! Mobile Device Stipend Update:  The Mobile Device Policy (1269) and Mobile Device Procedure (1269.1) have been updated to reflect the name change along with a few key processing changes:

  • Departments NO LONGER need to submit a help ticket after submitting the funding source change via lump sum ePAR. Previously, when submitting a funding source change via lump sum ePAR, the department was asked to submit a help ticket to Payroll to notify them of the funding source change.
  • Departments who need to terminate an employee’s Mobile Device Stipend will request this action through a remedy ticket and will NO LONGER be required to attach a termination form or submit the hard copy form.  The form, 1269.1.1f Termination of Mobile Communication Device Plan, will NO LONGER be used and has been deleted.  For employees who are leaving the University, it’s recommended departments submit a ticket to terminate the Mobile Device Stipend.  This will ensure the employee does not receive the stipend if they return to the University.

For more information, see the March 14 memo.

NEW!  Vendor Invoice Submission Page (VISP) Process Improvements. Please note that some new improvements are coming on Thursday, March 21st to the Vendor Invoice Submission (VISP) process in ConnectCarolina:

  • When uploading an invoice document, we have increased acceptable maximum file size to 3MB (formerly it was limited to 1.5 MB).
  • When uploading an invoice document, a new row on the Vendor Invoice File Upload page is available in the upper righthand grid that will indicate whether the invoice is complete.  Once you upload the invoice and submit it by clicking on the button, “Invoice Complete”, the row in the grid that is labeled “Invoice Complete” will change from NO to YES, so that it is clear the invoice has been uploaded successfully.

We have updated the vendor training guide and will reflect these changes in future training sessions.  A summary of the changes to the vendor invoice submission page can be found at

NEW! ePro Users: Are You Registered for Amazon Business in ConnectCarolina?

If you use ePro and you have 2-Step authentication for your email, then good news:  you can now access the new ePro Amazon Business supplier catalog. The first step is to download the Amazon Business FAQ guide.

When you click the Amazon Business catalog link in ePro, you’ll be prompted to create an account. If you’ve used your email address to sign up for an consumer account or Amazon Business account, you’ll first need to dissociate your email from your existing account. You can find the instructions for how to do that in the Amazon Business FAQ guide.

If you still have questions after reading the FAQ, give the Business Systems Help Desk a call at 919-962-HELP, option 2 or send them a help request at

NEW! March GSHIP Premium Files Available. The March GSHIP premium file has been uploaded into ConnectCarolina and departments now have access to GradStar GSHIP updates.  The total cost allocation must equal the monthly premium amount of $325.87.  The last day to make changes in the system for the month of March will be Wednesday, March 27. See the March 19 memo for more.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


Users should utilize the Business Systems Help Desk when they are unsure who to contact for issue resolution. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users. Users can reach the Business Systems Help Desk at 919-962-HELP or via a remedy ticket submitted online at (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern).

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