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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! November Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Wednesday, November 27 (note the earlier time is due to the holiday break). Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see the Accounting Services webpage. Bookmark this page to see the latest info in between updates.

NEW!  October Month-End Close: Central offices have officially closed for the month of October.  This includes the transmission and reconciliation of all October transactions, and state approval to close the month.

NEW! 2020 Payroll Schedules: The 2020 payroll schedules are now available on Payroll’s website.  Dates in the Outlook HR/Payroll Deadlines calendar will be updated soon. Please note: Payroll Schedules are subject to change. For the most up to date information, please refer to the online schedules or the Outlook HR/Payroll Deadlines calendar.

NEW! Advance notice: W-4 tax form changes: Effective Jan.1, 2020, the Internal Revenue Service (IRS) will update the Federal Form W-4 Employee Withholding Allowance Certificate.  To comply with the form redesign, the University will need to update the W-4 format in ConnectCarolina Self Service.  While updating the service, neither W-4 nor NC-4 forms will be available in Self Service.  Find out more in the November 12 memo.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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