To: TIM Administrators
From: TIM Support
It has come to our attention that some TeleTime captured times in/out were not imported into TIM. The technical group has now resolved the issue and imported the missing time from the TeleTime server. There may be missing punches for TeleTime employees going back to 11/4.
The timecards of TeleTime employees that have already been corrected will need to be reviewed, since those timecards may now have duplicate times in/out.
We apologize for any inconvenience this has caused. We will be moving to a new TeleTime system with the Upgrade on Nov. 21 and do not expect this issue to happen going forward.
Badge Terminals and timestamps captured in the TIM system were not affected by this issue.