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Dear Finance Staff and Business Managers,

The ConnectCarolina system upgrade scheduled for Memorial Day weekend has been postponed.  ConnectCarolina will be available over the weekend.  The upgrade will be rescheduled, likely during the fall. We apologize for any inconvenience.

ConnectCarolina will not be available during Memorial Day weekend for an important required system upgrade.  You will not be able to sign in to ConnectCarolina during these times:

5:00 p.m. on Friday, May 27 through 8:00 a.m. on Tuesday, May 31

This includes ConnectCarolina for Student Administration, Finance, HR/Payroll administrative and self-service applications.

Self-Service Functions

  • Faculty, staff and student employees will not able to use the Self-Service functions such as View Paycheck during the outage.
  • The TIM system will be available; however, users will not be able to access it via the link to TIM at the top of the Self Service menu.  For those employees and managers who access the link to TIM in the ConnectCarolina Self Service section, you will go to during the outage.

ePro Ordering

Please note that ePro orders cannot be placed or modified during this outage since they are part of the ConnectCarolina Finance system.

Special Note for Airgas Orders: Dry ice orders must be ordered and approved in ePro by 5pm on Thursday, May 26.  Airgas National Welders will be off on Monday, May 30, only . Cylinders will be on normal schedule, please order enough product for the one day off. Dry ice will be delivered on Tuesday, May 31, and on Thursday, June 2.

Related Systems That Will Be Affected

  • Reporting
    • InfoPorte and SAS Visual Analytics reports will be available with data up through 5:00pm Thursday, May 26 and will not be refreshed until the morning of May 31.
    • A few SAS reports run against the ConnectCarolina reporting instance; these reports will NOT be available over the Memorial Day weekend.
  • HR Systems
    • Companion systems such as PeopleAdmin, LawLogix and BenefitsFocus will be available, although they will not be able to pull from or send information to ConnectCarolina until the upgrade is complete.
      • Position creations and updates not approved and executed in ConnectCarolina by noon on Friday, May 27 will not be available in PeopleAdmin until Tuesday, May 31.
      • New hires, terminations and department changes not approved and executed in ConnectCarolina by 5:00pm on Thursday, May 26 will not be available in LawLogix until Tuesday, May 31.
      • New hires and terminations not approved and executed in ConnectCarolina by 5:00pm on Thursday, May 26 will not be available in BenefitsFocus until Tuesday, May 31.
    • Finance Systems
      • Companion systems (listed below) will not be available during the outage.
        • Web Travel
        • P-Card
        • Unit Accounting System (UAS)
        • Vendor Invoice Submission Page (VISP)
        • Customer Billing Management (CBM) and Bill Presentation
      • Student Administration Systems
        • Companion systems (listed below) will not be available during the outage:
          • UNC Online Applications for admissions (Summer School, Nursing, Part-time Studies, etc.)
          • TouchNet (students and third party proxies cannot pay bills; applicants cannot pay enrollment deposits)
          • Third Party Process Creation and Access
        • Student Actions
          • Students will not be able to access or use ConnectCarolina during this outage for any student action such as viewing your class schedule or updating personal information.
        • Onyen and Personal Data Management Systems
          • The following Onyen and Personal Data Management systems will be unavailable during this outage:
            • Onyen and Guest ID creation
            • Emergency Contact updates
            • Alert Carolina updates
            • Online Directory updates
          • Other Systems
            • The following systems are not available during this outage:
              • Student Stores (ShowMyBooks, ordering textbooks)
              • Affiliate Request
              • PID Create
              • PID Inquiry
              • Friday Center Applications (CPPSReg, PDEPReg, CEU, FCCPS)


Changes you may see after the outage

Although this upgrade is important, most of the changes from this upgrade are behind-the-scenes. One change you’ll notice is that the Home, Worklist, Add To Favorites and Sign out links are all now in the top right corner of the screen.


Help Desk: 919-962-HELP or

For details on ConnectCarolina outages, please go to

Why are we doing this?

This upgrade is required to update a behind-the-scenes tool that supports ConnectCarolina. This is an an important step in getting ready to provide new ConnectCarolina capabilities and bug fixes, and improve application security.

We appreciate your cooperation during this important system upgrade.

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