Update Regarding Profile Information in Concur - We are aware of an issue currently impacting Concur profiles.
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This Finance and Accounting Update email is for Business Managers, MOU Leads, ConnectCarolina Finance Liaisons, Finance Council, Finance TIPs, Finance Campus Working Groups and Finance Division staff. Please share with the ConnectCarolina Finance users in your school/division.

Top Issues

  • NEW! December Month-End Close: Central offices have officially closed the month of December.  This includes the transmission and reconciliation of all December transactions, and state approval to close the month.
  • NEW! ConnectCarolina Outage: There will be an outage affecting the Student Administration component of ConnectCarolina on Tuesday, Jan. 26, beginning at 5:00 p.m. and ending at approximately 12:00 a.m. as part of the Spring census activities. Census is the official University enrollment reporting date.

    Faculty, students and staff will NOT be able to access ConnectCarolina Student Center during this time.

    The Finance component is NOT affected by this outage.  However, the ePAR hire form for HR/Payroll is impacted, as are some services related to Onyen, PID and Guest ID.

  • REMINDER! January month-end close deadline:  Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business Friday, Jan. 29. It is critical that journal imports with state funds are submitted on or before this date.

Important Reminders and Resources

  • Current Issues List:  Check out the frequently updated list of Current Issues Being Worked.  This list, in the Issues/Fixes section of ccinfo.unc.edu, contains current system issues raised via help tickets and/or testing.  For most of these, investigations into the causes and fixes are still taking place, but it can be used as a resource for users to know that the project team is aware of and working on specific system issues.

Questions

Users should utilize the Business Systems Help Desk when they are unsure who to contact for issue resolution. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.

Users can reach the Business Systems Help Desk at 919-962-HELP or via a remedy ticket submitted online at help.unc.edu (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern).

Suggestions for content can be emailed to janet_kelly-scholle@unc.edu.

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