To: University Business Managers
From: Carolina Managed Print Services
Subject: Important Message: Scammers are calling!
Date: September 7, 2016
Please be aware that if you receive calls from individuals attempting to sell you toner for your copiers, you should not place an order with them or do business with them in any way. Carolina Managed Print Services provides all the toner for campus copiers as part of its service agreement, and callers attempting to get you to purchase from them are not Carolina Managed Print Services or University employees.
Callers can be very aggressive and convincing, and may know details about your department or the type of copier you use, so please be alert. Recent callers have stated that orders have already been placed for toner cartridges and they are in the process of being delivered to the department. Be assured Carolina Managed Print Services will not call you asking you about the purchase of toner or other supplies.
Carolina Managed Print Services technicians visit copiers periodically to check on toner supplies and will leave toner when needed. If you need to change the toner and do not have any in stock, please submit a ticket to Carolina Managed Print Services at http://go.unc.edu/FixMyCopier.
If you have any questions or concerns, please do not hesitate to contact Carolina Managed Print Services at 919-962-2799 or uncmanagedprint@aux-services.unc.edu.