Five Star Awards Program
The Five Star Awards program provides an opportunity to recognize Finance and Service Center of Excellence staff for outstanding demonstrations of the five guiding principles set forth by the office of the senior associate vice chancellor for finance and operations and chief financial officer.
Service excellence means delivering quality services that add significant value. Beyond what is delivered, service excellence includes how we think and act. It goes beyond just answering a question and includes:
- Identifying and solving the underlying problem
- Providing prompt and courteous responses
- Communicating clearly and consistently
- Acting with integrity
- Disseminating quality information
- Providing exceptional training and support
- Following through on promises
- Focusing on providing superior customer service and building partnership, trust and collaboration with each and every interaction.
To support a healthy, high-performing culture, we will:
- Attract, develop and retain exceptional employees by creating a positive, psychologically safe work environment in which people from all backgrounds, perspectives and experiences contribute, are valued and enjoy working
- Invest in training and development
- Provide an egalitarian culture in which formal status distinctions are downplayed
- Recognize and value contributions
- Delegate decision making responsibility to enable skilled employees to use their abilities to make real decisions
- Celebrate successes
- Learn from failures
- Share a commitment to each other as well as to the institution.
To give a note:
- Pick up a notecard and gold star(s)from one of the four ballot box locations.
- SASB North: Cashier’s Office, contact is Brooke O’Neal
- AOB, contact is Carolyn Butler
- 2nd Floor: Purchasing reception area next to the bid room (room 2501)
- 3rd Floor, suite 3100: Round table next to Carolyn Butler’s desk
- SCE: Front lobby, contact is Mary Marzbanian
- Add a star next to the applicable guiding principle(s) you wish to recognize.
- Write your note of appreciation, making sure the full name of both the recipient and sender is easy to read.
- Put the card in the ballot box for delivery by a member of the leadership.
Nominate an All Star!
In your interactions with Finance and Service Center of Excellence employees, is there an employee who you think best exemplifies the Guiding Principles? If so, then nominate them for an All Star Award when nominations open in the fall.
Eligibility
Any permanent employee in Finance or the Service Center of Excellence who works 20 or more hours per week is eligible for the award, with the following exceptions:
- Members of the selection committee
- Employees who received an All-Star Award in the previous year
- Nominated employees with an active disciplinary action or “Below Good” or “Unsatisfactory” overall performance rating on their most recent WPPR
Nomination Process
All UNC-Chapel Hill permanent employees may nominate a Finance or Service Center of Excellence employee for recognition (with the exception of selection committee members).
To nominate an employee:
- Complete an online nomination form
- Nominator can notify the person they have nominated if they so choose
Regardless of the number of nominations, each nomination will be given the same consideration.
Selection Committee
The selection committee consists of those who report directly to Dwayne Pinkney, senior associate vice chancellor for finance and operations and chief financial officer. Rules governing the selection of the five All Stars are:
- Discussions by the committee are confidential
- Neither the nominator nor the nominee will be contacted for additional information
- Changes will not be made to the nomination forms
- Only five winners are selected per year
Five Star Award Recipients
- 2017 Employee Recognition and Holiday Luncheon
- Launching today: Gold Star Notes, the Finance and SCE employee-to-employee recognition program
Past EMAP Recipients
- Mark Sillman
Associate Director, Purchasing Services - Brandon Brooks
EPA Lead, Payroll Services - Cathi James
Accountant, Accounting Services - Bharti (BJ) Javalkar
Accountant, Accounting Services - Sheri Olson
Business Systems Analyst, Finance Business System Analysis
- John Medlin
Senior Purchasing Agent, Purchasing Services - Karen Sipe
Business Analyst - Ammar Yameen
Disbursement Accountant, Disbursement Services - Ken Thurheimer
Purchase Order Vouchering Clerk, Purchasing Services - Ethel Rodriguez
Travel Advance Technician, Travel Services
- Andrea Cox
Administrative Support Specialist, Payroll Services - Sally Lakomiak
Payroll Applications Analyst, Payroll Services - Nancy Brock
Assistant Director, Financial Reporting and Management Services - Justin Hanford
PO Vouchering Team Leader, Procurement Services - Keith Harris
Financial Standards Accountant, Financial Reporting and Management Services
- Alicia Rogers
Accountant, Cash Management - Tammy Jorgensen
Payment Expediter, Disbursement Services - Diana Malinsky
Accountant, Student Accounts and University Receivables - Yiwen Wang
Special Funds Accountant, Investment Accounting - Al Jeter (not shown)
Surplus Property Officer, Logistics
- Meena Govindarajan
Central Audit Team Leader, Disbursement Services - Ricky Pitts
Vouchering Clerk, Disbursement Services - Kathi Wimmer
Financial Accountant, Accounting Services - Elena Eliseeva
Accounting Technician, Accounting Services - Angie Davis
Assistant Director of Accounting Services, Student Accounts & University Receivables
- Melaina B. Hall
Departmental Services Manager, Procurement Services - Y. Fahir Zulfikar
Director, Systems & Operations, Procurement Services - Norma Newton (not shown)
Program Specialist, University Controller - Linda C. Proctor
SPA Position Control, Budget Office - Flora L. Compton
Accountant, Accounting Services
- Shawn Johnson
Student Accounts and University Receivables - Scott Dwyer
Treasury and Risk Management Services - Ned Norland
Procurement Services - Emily Coble
Accounting Services - Henry Price
Budget Office
- Amy Zachary
Budget Office - Mark Sillman
Contract Services & Stores - Stan Koziol
Financial Systems & Controls - Yolanda Torain
Payroll Services - Carol Freedman
Disbursement Services
- Christina Neely
Student Accounts & University Receivables - John Carlson
Accounting Services - Nicole Long
Office of the AVC for Finance - Henry Price
Budget Office - Stephen Vance
Disbursement Services
- Al Jeter
Asset Management - Amy Hart
Financial Planning and Budgets - Tammy Jorgenson
Disbursement Services - Janet Hoernke
Risk Management Services - Stephanie Lloyd
Financial Services
- McGregor Bell
Financial Planning and Budgets - Cynthia Gunn
Payroll Services - Roxanne Krotozynski
Accounting Services - Madge Langley
Payroll Services - Gayla Scott
Contract Services and Stores
- Lori Lewter
Purchasing Services - Alice Moore
Accounting Services - Rosa Nolen
Controller’s Office - Linda Proctor
Financial Planning & Budgets - Jane Tornow
Purchasing Services
What About Team Awards?
Teamwork and cooperation are critical to the success of every organization. This employee recognition program has been developed to reward individual efforts, whether those efforts are accomplished alone or while working on a team.