Five Star Awards Program
The Five Star Awards program provides an opportunity to recognize employees of Finance and Budget, the Service Center of Excellence staff and Finance and Operations executive support staff for outstanding demonstrations of the five guiding principles.
Service excellence means delivering quality services that add significant value. Beyond what is delivered, service excellence includes how we think and act. It goes beyond just answering a question and includes:
- Identifying and solving the underlying problem
- Providing prompt and courteous responses
- Communicating clearly and consistently
- Acting with integrity
- Disseminating quality information
- Providing exceptional training and support
- Following through on promises
- Focusing on providing superior customer service and building partnership, trust and collaboration with each and every interaction.
Innovation and continuous improvement means thinking outside the box and bringing new ideas to life. We must continually challenge ourselves to question current assumptions and look for new ways to add value and enable the success of University faculty, students and staff through effective, efficient, intelligent and innovative operations.
Carolina is fortunate to be comprised of individuals with exceptional talent. Together there is nothing we cannot achieve. We will work in collaboration and partnership with colleagues throughout our campus and the local community to embrace and achieve our individual and collective goals. We will do so with kindness, respect, appreciation and integrity.
To support a healthy, high-performing culture, we will:
- Attract, develop and retain exceptional employees by creating a positive, psychologically safe work environment in which people from all backgrounds, perspectives and experiences contribute, are valued and enjoy working
- Invest in training and development
- Provide an egalitarian culture in which formal status distinctions are downplayed
- Recognize and value contributions
- Delegate decision making responsibility to enable skilled employees to use their abilities to make real decisions
- Celebrate successes
- Learn from failures
- Share a commitment to each other as well as to the institution.
We will act with integrity to properly steward the University’s resources and adhere to all applicable laws and regulations. We take this responsibility extremely seriously and are committed to exceptional management and leadership.
Gold Star Notes can be given by an eligible employee to any other eligible employee in appreciation of behavior that demonstrates one or more of our five guiding principles.
To give a note:
- Pick up a notecard and gold star(s)from one of the four ballot box locations.
- SASB North: Cashier’s Office, contact is Brooke O’Neal
- AOB, contact is Carolyn Butler
- 2nd Floor: Purchasing reception area next to the bid room (room 2501)
- 3rd Floor, suite 3100: Round table next to Carolyn Butler’s desk
- SCE: Front lobby, contact is Mary Marzbanian
- South Building: 3rd Floor, contact is Amy Singleton
- Add a star next to the applicable guiding principle(s) you wish to recognize.
- Write your note of appreciation, making sure the full name of both the recipient and sender is easy to read.
- Put the card in the ballot box for delivery by a member of the leadership.
Throughout the year supervisors award Rock Star Tokens of Appreciation to employees who exhibit outstanding commitment to one of the five guiding principles. Each quarter, six token recipients will be randomly selected to receive a $50 gift from UNC Student Stores.
Download or print instructions for supervisors.
Download or print instructions for supervisors.
At the end of each year, five employees from the eligible teams – Finance and Budget, the SCE and the Finance and Operations executive support staff – will be selected to receive the All Star Award. This award is given to employees who have broadly demonstrated the five guiding principles throughout the year.
Nominate an All Star!
In your interactions with eligible employees, is there an employee who you think best exemplifies the Guiding Principles? If so, then nominate them for an All Star Award when nominations open in fall 2020.
Eligibility
Any permanent employee in the eligible teams – Finance and Budget, the SCE, the Assistant Provost for Finance Office and the Finance and Operations executive support staff – who works 20 or more hours per week is eligible for the award, with the following exceptions:
- Members of the selection committee
- Employees who received an All Star Award in the previous three years
- Nominated employees with an active disciplinary action or “Below Good” or “Unsatisfactory” overall performance rating on their most recent WPPR
Nomination Process
All UNC-Chapel Hill permanent employees may nominate an eligible employee for recognition (with the exception of selection committee members).
To nominate an employee:
- Complete an online nomination form during the yearly nomination period
- Nominator can notify the person they have nominated if they so choose
Regardless of the number of nominations, each nomination will be given the same consideration.
Selection Committee
The selection committee consists of the leadership teams from the units involved. Rules governing the selection of the five All Stars are:
- Discussions by the committee are confidential
- Neither the nominator nor the nominee will be contacted for additional information
- Changes will not be made to the nomination forms
- Only five winners are selected per year
Five Star Award Recipients
- Yiwen Wang, Accounting Manager
Accounting Services - Stephanie May, Payroll Tax Accountant
Payroll Services - Kelly Carruthers, Applications Analyst
University Cashier - Bing Roenigk, Business Manager – Capital Projects
SCE Service Center for Excellence, Finance - Andrew Fulmer, Accountant – Capital Projects
SCE Service Center for Excellence, Finance
See more photos from the Employee Recognition Luncheon.
- Henry Price, Financial Analyst
Budget Planning and Analysis - Nicole Long, Executive Assistant
Office of Vice Chancellor of Finance and Operations - Jeffrey Birdsong, Financial Analyst
SCE Finance Capital Project Accounting - Alan Forrest, Programmer/Specialist
F&O Information Technology Systems - Yolanda Torain, SHRA Lead
Payroll Services
- Toni Horton
SCE accounting manager - Miranda Brownlow
finance accountant - Patrick Grogan
finance applications analyst - Peter Dobs
SCE technology support analyst - Jena Kiser
SCE business services coordinator.
Past EMAP Recipients
- Mark Sillman
Associate Director, Purchasing Services - Brandon Brooks
EPA Lead, Payroll Services - Cathi James
Accountant, Accounting Services - Bharti (BJ) Javalkar
Accountant, Accounting Services - Sheri Olson
Business Systems Analyst, Finance Business System Analysis
- John Medlin
Senior Purchasing Agent, Purchasing Services - Karen Sipe
Business Analyst - Ammar Yameen
Disbursement Accountant, Disbursement Services - Ken Thurheimer
Purchase Order Vouchering Clerk, Purchasing Services - Ethel Rodriguez
Travel Advance Technician, Travel Services
- Andrea Cox
Administrative Support Specialist, Payroll Services - Sally Lakomiak
Payroll Applications Analyst, Payroll Services - Nancy Brock
Assistant Director, Financial Reporting and Management Services - Justin Hanford
PO Vouchering Team Leader, Procurement Services - Keith Harris
Financial Standards Accountant, Financial Reporting and Management Services
- Alicia Rogers
Accountant, Cash Management - Tammy Jorgensen
Payment Expediter, Disbursement Services - Diana Malinsky
Accountant, Student Accounts and University Receivables - Yiwen Wang
Special Funds Accountant, Investment Accounting - Al Jeter (not shown)
Surplus Property Officer, Logistics
- Meena Govindarajan
Central Audit Team Leader, Disbursement Services - Ricky Pitts
Vouchering Clerk, Disbursement Services - Kathi Wimmer
Financial Accountant, Accounting Services - Elena Eliseeva
Accounting Technician, Accounting Services - Angie Davis
Assistant Director of Accounting Services, Student Accounts & University Receivables
- Melaina B. Hall
Departmental Services Manager, Procurement Services - Y. Fahir Zulfikar
Director, Systems & Operations, Procurement Services - Norma Newton (not shown)
Program Specialist, University Controller - Linda C. Proctor
SPA Position Control, Budget Office - Flora L. Compton
Accountant, Accounting Services
- Shawn Johnson
Student Accounts and University Receivables - Scott Dwyer
Treasury and Risk Management Services - Ned Norland
Procurement Services - Emily Coble
Accounting Services - Henry Price
Budget Office
- Amy Zachary
Budget Office - Mark Sillman
Contract Services & Stores - Stan Koziol
Financial Systems & Controls - Yolanda Torain
Payroll Services - Carol Freedman
Disbursement Services
- Christina Neely
Student Accounts & University Receivables - John Carlson
Accounting Services - Nicole Long
Office of the AVC for Finance - Henry Price
Budget Office - Stephen Vance
Disbursement Services
- Al Jeter
Asset Management - Amy Hart
Financial Planning and Budgets - Tammy Jorgenson
Disbursement Services - Janet Hoernke
Risk Management Services - Stephanie Lloyd
Financial Services
- McGregor Bell
Financial Planning and Budgets - Cynthia Gunn
Payroll Services - Roxanne Krotozynski
Accounting Services - Madge Langley
Payroll Services - Gayla Scott
Contract Services and Stores
- Lori Lewter
Purchasing Services - Alice Moore
Accounting Services - Rosa Nolen
Controller’s Office - Linda Proctor
Financial Planning & Budgets - Jane Tornow
Purchasing Services
What About Team Awards?
Teamwork and cooperation are critical to the success of every organization. This employee recognition program has been developed to reward individual efforts, whether those efforts are accomplished alone or while working on a team.