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Airfare – Direct Billing

For travelers who are not eligible to receive a Travel & Expense Card, the ability to book airfare through direct billing is an effective and efficient method to purchase airline tickets for University business trips and directly bill the University. Faculty and Staff who are not eligible for a T&E Card may utilize the Airfare Direct Billing payment method online, via Concur Travel, or when contacting the University’s Authorized Travel Agency, World Travel, Inc. Student and Guest travelers may continue to book through the Central Airfare Billing System (CABS) within Web Travel until further notice.

Concur – Faculty and Staff

  • All Faculty and Staff travelers will submit a Concur Request to obtain pre-travel approval. Travel & Expense (T&E) Card Accountholders may then book online, via Concur Travel or directly through the University’s Authorized Travel Agency, World Travel, Inc. and make payment on their new T&E Card.
  • Faculty and Staff who are not eligible for a T&E Card will use their Concur Request ID Number to book online, via Concur Travel, or directly through the University’s Authorized Travel Agency, World Travel, Inc. Transactions will automatically be direct billed to the University and assigned to the traveler in Concur Expense for reconciliation. A Step-by-Step and Quick Start guide are available. See more information on the Concur Resources page.

WebTravel (CABS) Users (Students and Guests Only)

Central Airfare Billing System (CABS) requests are processed within the Web Travel system. The steps listed below allow a specified University fund source to be charged for the cost of an airline ticket when the University’s authorized travel agency, World Travel, Inc., issues a ticket against a pre-approved CABS request. Each designated departmental chartfield will then be changed monthly.  Follow the steps below:

  1. A ticket may not be purchased using CABS until a C# is processed and approved through Web Travel.
  2. Web Travel is accessed via ConnectCarolina. Choose Web Travel from the Finance menu, then choose Web Travel in the list of subsystems. Complete all required fields.
  3. Call or email World Travel, Inc., provide the traveler’s desired itinerary, and obtain a ticket cost estimate.
  4. Call or email World Travel, Inc. You must provide them with:
    • An Airfare request number C# (Cxxxxxx).
    • The traveler’s PID# (for non-University travelers, please provide vendor ID in place of the PID)
    • The department ID#
  5. World Travel, Inc. will enter the Airfare request (from their end) and complete ticketing. Your fund source will be billed through Web Travel. Travelers will receive an e-ticket.