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To:  Campus Unit Finance Leads

From:  Toni Horton, SCE Accounting Manager, F&O Service Center of Excellence

The process for requesting how departmental staff get access to the Customer Billing Management (CBM) system has changed and been updated.  Beginning Friday, July 24, access to CBM will go through the Access Request process.  We’ve added CBM access options to the Finance Access form and posted the updated form on  When someone needs access to CBM, they need to submit the completed form to their Access Request Coordinator, who will authorize and submit it in the Access Request Tool.