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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! March Month-End Close Deadlines: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business
(5 p.m.) on Thursday, March 31. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see Accounting Services’ Month-End Close and Report  webpage. Bookmark this page to see the latest info in between updates.

NEW! New Uber Partnership for UNC-Chapel Hill Employees: UNC-Chapel Hill has partnered with Uber to assist with work related travel. By creating an in-app UNC-Chapel Hill profile, you will be able to set up a credit card specifically for UNC-Chapel Hill business travel. For more information, see the March 21 memo.

NEW! Business Entertainment Expense Reminders: Effective July 1, 2022, Campus Voucher will no longer process reimbursement requests for Business Entertainment Expenses.  For more information on appropriate procedures for these types of expenses, see the March 28 memo.

NEW! Coming Soon: Verify Your Onyen Password Resets with Duo: Starting April 4 at 5 p.m., if you have Duo installed and forget your Onyen password, you can use Duo to reset your password at Because many of the Onyen security questions had discoverable answers, Duo confirmation will replace these questions to verify password updates.  Employees and Affiliates who don’t have Duo installed may still reset their passwords through the ITS Service Desk, as previously done.

NEW! BuyCarolina Update: Procurement Services has added four additional vendors to the BuyCarolina Marketplace.  For more information on all available BuyCarolina suppliers, please visit the BuyCarolina Service page.  BuyCarolina is the required method to procure products for available suppliers.   Please email Jennifer Sofo, e-procurement Administrator with any questions.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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