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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW!April Month-End Close: Central offices have officially closed for the month of April. This includes the transmission and reconciliation of all April transactions, and state approval to close the month.

REMINDER! Year-End Deadlines:  Information concerning the year-end procedures and dates is available in the April 19 memo. The memo and fiscal year-end checklist can be found on the Month-End and Year-End Resources page in the featured resources section of

NEW! GSHIP Enrollment for 2021-22: GSHIP insurance enrollment for current students functioning as Research Assistants (RA), Teaching Assistants (TA), Fellows or Trainees is in progress and will run from August 1, 2021 to July 31, 2022. The minimum compensation amount is $5,700.00; the premium cost per student is $4,223.04 per year or $351.92 per month. For more information and for the enrollment form, see the May 7 memo.

NEW! May GSHIP Files Uploaded and Termination Reminders: the premium file is now in ConnectCarolina. Monthly premium amount is $344.80 and the last day to make changes in the system is Tuesday, May 25, 2021. Please remember that departments should be entering GSHIP terminations for students who have graduated. Terminations can be accepted until July 30, 2021 for those ending May 31, 2021.  See the May 6 memo for details.

NEW! Gas and Dry Ice Memorial Day Hours: Airgas and ARC3 will be closed Monday, May 31, 2021 in observance of Memorial Day. ARC 3 regular routes and schedules will resume Tuesday, June 1 with Airgas dry ice deliveries scheduled for June 1 and June 3.  Offices can be called for any changes or emergencies, but additional charges will be made for emergency calls. For ARC3, call 919-682-4527 and leave a message. Someone will respond within 2 hours. For Airgas, call the customer service number 919-544-9699.

REMINDER! Student Payments Moving to GradStar: Beginning Aug. 1, 2021, payments for student stipends, scholarships, fellowships, awards or any other payments that directly benefit education-related expenses for undergraduate or graduate students will no longer be paid through Accounts Payable campus vouchers. These payments will be entered in GradStar, the University’s reporting system. For more information, see the April 28 memo.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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