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To: Campus Unit Finance Leads, University Business Managers
From: Rebecca Spanos, Travel and Payment Card Services Manager

Travel Services has been working to recoup and consolidate unused ticket credits from university travel cancelled due to COVID-19, from qualified tickets booked through Maupin, Travelink, University and Viking Travel Agencies. While this consolidation was primarily for tickets booked on Delta, American, United and Southwest Airlines, other airlines may also be part of the consolidation as well. This effort will make it easier for the credits to be reused for university travel in the future and will be re-booked through our new travel agency partner, World Travel Inc.

In early FY22, the value of the tickets which have been consolidated will be refunded back to the original CFS used to purchase the ticket. More details on this process will be available soon.

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