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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! December Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Wednesday, December 23. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see Accounting Services’ Month-End Close  webpage. Bookmark this page to see the latest info in between updates.

NEW! BuyCarolina Outage: BuyCarolina will be unavailable for planned maintenance from 8 a.m. to 10 a.m. Saturday, December 5.

NEW! ConnectCarolina Classes Scheduled January – June 2021: The Continuous Improvement, Staff Development and Engagement (CISDE) Team continues to offer the Finance ConnectCarolina classes through Online Zoom Sessions. Maximum attendance for these Zoom Online Sessions is 25! Register at or go to and click on the training tab for more information.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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