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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! July Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Friday, July 31. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see Accounting Services’ Month-End Close and Report webpage. Bookmark this page to see the latest info in between updates.

NEW! New Process for Updating Budget Journals: Effective July 1, 2020, the business process changed if you need to update two budget periods (current and future).  For more information on how to do this, see the slideshow.

NEW! Coming Soon – BuyCarolina:  A new purchasing solution, BuyCarolina, is coming to the University in mid-August that will improve the University’s purchasing power as well as the end-user experience. This new cloud-based solution, which will replace the current ConnectCarolina eProcurement system, will allow purchasers to comparison shop and make smarter purchasing decisions without having to “punch-out” to each supplier separately and start a new search.

NEW! Airgas and ARC3 Independence Day Hours: The businesses will be closed Friday, July 3, in observance of July 4th holiday. They will resume the regular service on Monday, July 6. For emergency contacts, see the Airgas July 1 memo.

NEW! SHRA Salary Calculation Change: Beginning Fiscal Year 2020-21, the University will discontinue its process of calculating salary based on the exact number of work hours per year. Instead, a standard calculation will be used, each year’s work hours will be set at 2080 for consistency. This will result in the employees seeing a slight increase in their biweekly paychecks from the amount received in 2019-20 and give greater consistency in pay moving forward. For more information, see the Salary Calculation Change July 1 memo.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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