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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! February Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Friday, February 28. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see the Accounting Services webpage. Bookmark this page to see the latest info in between updates.

NEW! Issue with 10/18/19 Payroll Allocation Fees: It was brought to our attention that the payroll allocation journals were not created for PAATs processed on 10/18/19. The journals were created and posted on 2/17/20, and have a 2/1/20 journal date.  The journal ID for severance, composite benefit fund, communication technologies core and on-campus transit is PRB0646372. The journal ID for the terminal leave pool is PRL0646374. The Transactions tab in InfoPorte is missing some of the details related to the allocations for the 10/18/19 PAATs. We expect this to be fixed by Monday, February 24.

NEW! February GSHIP Premium Files: The February 2020 GSHIP premium file has been uploaded into ConnectCarolina and departments now have access to the GradStar GSHIP Administrator Premium Maintenance page to update allocations.  For more information, see the February 20 memo.

NEW! Coming Soon – A New Supplier Portal: Starting with a pilot group in March, a new Supplier Portal will let suppliers manage their banking information and addresses themselves. This will reduce the need for suppliers to email, fax or mail changes to UNC employees. The pilot group is made up of 50 to 100 suppliers, so only a few changes will be apparent in the first phase of implementation.  Keep an eye out for more information, including upcoming webinars, coming soon.

REMINDER! Changes for Campus Vouchers Coming Soon:  Some changes to voucher entry are taking place in ConnectCarolina to prepare our system for better onboarding of new suppliers.  Starting Friday, February 21, the “Location” field will now be called “Payment Method” and a new “Address” field will be added.  For more details on these changes and how to correctly submit the vouchers, see the online webinar.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


For questions and support, users should utilize ServiceNow, the new system campus is using to track support and service requests. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users.  Go to the ServiceNow Help Page at or call 919-962-HELP for assistance.

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