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To:  University Business ManagersCampus Unit Finance Leads, HR Officers and Secondary Contacts
From:  Walter Miller, Director of Payroll Services 

2019 Paper W-2s for active employees will be available for pick up by the school/department’s designated staff member beginning Wednesday, Jan. 22.  Please arrange to pick up W-2s in Payroll Services, Suite 3600, Administrative Office Building, 104 Airport Drive, during Payroll business hours (7:30 a.m.-4:30 p.m.), and distribute to your active employees. 

Paper W-2 Opt-Out

Employees who opted out of receiving a paper W-2 before January 10 will not receive a printed copy from Payroll Services but will instead be able to access it solely via ConnectCarolina Self Service.

Even though over 10,000 employees took advantage of paper W-2 opt out and W-2s have been available electronically for a little over a week, employee paper W-2s must be distributed or postmarked by January 31. Please make plans to pick up your department’s W-2s to meet this deadline.

Business Managers should note that:

  • All departments reporting to the College of Arts and Sciences should pick up W-2s from the Dean’s Office, Suite 205, South Building on Tuesday, Jan. 21, between 8:00 a.m. and 5:00 p.m.
  • For School of Medicine units, W-2s will be available for pickup on Wednesday, Jan. 22 after 1:00 p.m., in the SOM Human Resources Office.            

2019 W-2s for inactive employees will be mailed before Jan. 31 to the last known home address on file in ConnectCarolina.


The online W-2 FAQs can help answer many of the frequently asked questions concerning W-2s.

Access to 2019 W-2s via Self Service with 2-Step Verification (Duo)

Beginning Jan. 13, employees were able to view and print their 2019 W-2 from ConnectCarolina Employee Self Service. The University requires 2-Step Verification when accessing W-2s. More information is available on the Online Employee Tax Forms webpage:

Former employees (i.e., retirees or employees in an inactive status) will be able to view their 2019 W-2 using ConnectCarolina Employee Self Service by creating a Guest ID.  Former employees also are required to use 2-Step Verification. Instructions are linked from the Online Employee Tax Forms webpage.

Thank you in advance for your time and assistance in helping get W-2s distributed timely.

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