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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

NEW! Month-End Close Deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) on Friday, May 31. Please remember that accounting will not receive the journal entries until the journal has been budget checked valid and has passed through all required approvals (including OSR, if necessary).

For details on month-end close procedures, see the Accounting Services webpage. Bookmark this page to see the latest info in between updates.

NEW! Year-End Deadlines:  Remember that there is not one month-end close date for June, but rather there are a series of month-and year-end close dates.  Information concerning the year-end procedures and dates is available in the May 3 memo and items will be updated under the Fiscal Year-End 2019 Resources found on the Month-End and Year-End Resources page in the featured resources section of

NEW! Background Check Billing Process Improvement. No later than May 14, the background check program will move to Customer Billing Management (CBM). CBM will improve operational effectiveness by creating a more timely billing process and the opportunity to update chartfield strings prior to charges posting.  If you have questions regarding CBM for background check charges, contact Cheryl Gerringer, Workforce Strategy, Equity and Engagement business officer at (919) 843-8315 or  For questions regarding the background check process, contact Fitzgerald (Fitz) Young, background check supervisor at (919) 962-2901 or

REMINDER! ConnectCarolina Makeover Coming in May: Have you heard that ConnectCarolina is getting a makeover? Besides looking better, the new look will reduce clicks and give you more options for navigating. Check out the ConnectCarolina Makeover Video for a sneak peek of what’s to come! The best way to stay up-to-date is to sign up for the ConnectCarolina newsletter at and visit the ConnectCarolina Makeover page on

NEW! ConnectCarolina Outage: There will be an outage of ConnectCarolina from 5:00 p.m. on Friday, May 17 through 7:00 a.m. Monday, May 20 so that the ConnectCarolina Makeover changes can be implemented.

NEW! Graduate Student Health Insurance Program – Enrollment for 2019-20: Graduate students enrolled in the Graduate Student Health Insurance Program (GSHIP) must submit an online waiver or they will be charged $1,313.50 each semester on their University account. For more information, see the April 30 memo.

REMINDER! Arc 3 Gases Price Increase Coming in May: Arc3 Gases are increasing their prices for cylinder gases, micro bulk and bulk gases beginning May 1, 2019.  For more information, see the April 17 memo.

REMINDER! Subscribing to Business Managers listserv: Finance and accounting personnel who would like to subscribe to the business managers listserv can do so by following the instructions at


Users should utilize the Business Systems Help Desk when they are unsure who to contact for issue resolution. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users. Users can reach the Business Systems Help Desk at 919-962-HELP or via a remedy ticket submitted online at (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern).

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