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To:  University Business Managers, MOU Financial Leads, HR Officers and Secondary Contacts
From: Walter Miller, Director of Payroll Services

2018 paper W-2s for active employees will be available for pick up by the school/department’s designated staff member today, Tuesday, Jan. 29, from 1:00 to 4:00 p.m. and on Wednesday, Jan. 30, from 8:00 a.m. to 4:00 p.m. Please make arrangements to pick up W-2s in Payroll Services, Suite 3600, Administrative Office Building, 104 Airport Drive, and distribute to your active employees.

New This Year: Paper W-2 Opt Out

Employees who opted out of receiving a paper W-2 before January 18 will not receive a printed copy from Payroll Services but will instead be able to access it solely via ConnectCarolina Self Service.

Even though 6,000 employees took advantage of paper W-2 opt out and W-2s have been available electronically for two weeks, employee paper W-2s must be distributed or postmarked by January 31. Please make plans to pick up your department’s W-2s to meet this deadline.

Business Managers should note that:

  • All departments reporting to the College of Arts and Sciences should pick up W-2s from the Dean’s Office, Suite 205, South Building on Wednesday, Jan. 30, between 9:30 a.m. and 4:30 p.m.
  • For School of Medicine units, W-2s will be available for pickup on Thursday, Jan. 31 after 10:00 a.m., in the SOM Human Resources Office.           

2018 W-2s for inactive employees will be mailed by Jan. 31 to the last known home address on file in ConnectCarolina.


The online W-2 FAQs can help answer many of the frequently asked questions concerning W-2s.

Access to 2018 W-2s via Self Service with 2-Step Verification (Duo)

Beginning Jan. 14, employees were able to view and print their 2018 W-2 from ConnectCarolina Employee SelfService. The University requires 2-Step Verification when accessing W-2s. More information is available on the Online Employee Tax Forms webpage.

Former employees (i.e., retirees or employees in an inactive status) will be able to view their 2018 W-2 using ConnectCarolina Employee SelfService by creating a Guest ID.  Former employees also are required to use 2-Step Verification. Instructions are linked from the Online Employee Tax Forms webpage.

Thank you in advance for your time and assistance in helping get W-2s distributed timely.

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