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TO: University Business Managers

FROM: Darius Dixon, Executive Director of Facilities Operations

To provide an added level of security to their vehicle reservation system, Enterprise Rent-a-Car is replacing its current Enterprise affiliate link with EHIDirect.com. Effective immediately, University employees wishing to rent a vehicle should enroll in and make reservations through EHIDirect. Reservations that have already been placed through the previous affiliate link will not be affected.

For security purposes, EHIDirect accounts must be requested via email and will only be issued to staff with a valid UNC email address. Frequent customers of the previous Enterprise reservation system will automatically receive an email invitation to enroll from EHIDirect within 24 hours of this notification. New customers who wish to reserve a vehicle should contact Courtney Gay at Courtney.W.Gay@ehi.com during regular business hours to request access to the EHIDirect system. Departments that do a high volume of vehicle rentals can request administrative access to the system that will allow them to add individual users as needed.

Employees making travel arrangements are encouraged to begin the reservation process in advance to allow for account approval and to ensure vehicle availability. Please note, the EHIDirect system is to be used for vehicle rental reservations only; employees who are traveling for University business purposes should not utilize the flight or hotel reservation functions in EHIDirect.

Instructions for activating your new EHIDirect account and placing a vehicle reservation are available on the Facilities Service Vehicle Rental webpage. Users will be asked to provide the following information when making a reservation:

  • UNC PID
  • Driver’s name
  • Six-digit Department ID number
  • Departmental reference

EHIDirect will be hosting several webinars to train employees on using the new site. We encourage all employees to participate in a session to become acquainted with the new reservation system. The schedule of training sessions is available on the Facilities Services Vehicle Rental page. Additional sessions will be added as needed.

For questions or assistance with using EHIDirect, contact the EHI Direct Help Desk at 855-573-0012 or Courtney Gay at Courtney.W.Gay@ehi.com.

For other Fleet Services questions or concerns, contact Mark Stark, University Fleet Manager, at 919-966-2967 or mstark@facilities.unc.edu.

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