Top Issues
NEW! Fix for ePro workflow issue: Effective Tuesday, Oct. 18, users will no longer be able to ‘Save & Submit’ a requisition in pending, denied or approved status directly from the manage requisitions page. This change is required to address a system issue. Users should select ‘Save and Preview’ before submitting the requisition for approval after making a change to a requisition. Do not forget that the budget status must be valid in order to submit the requisition for approval.
NEW! Web Travel enhancement: An enhancement has been made to the Web Travel system that eliminates the overnight wait for new vendors or vendor updates to be available in Web Travel. Vendors and vendor updates are now available in Web Travel as soon as they are approved by the Vendor Coordinator.
REMINDER! October month-end close deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business (5 p.m.) Friday, Oct. 28. It is critical that journal imports with state funds are submitted on or before this date.
REMINDER! 2-Step Verification and Online W-2 Access: On Oct. 5, the University began a phased implementation of 2-Step Verification, a process to secure and safeguard personal information and vital University data and credentials. The first 2-Step Verification use is for online W-2 access, for which employees began receiving notifications on Wednesday, Oct. 5. Faculty and staff (including student employees) are being contacted in groups by school/department. It will take a few weeks for every employee to be contacted, but effective Oct. 5, every Carolina employee can access the new 2-Step Verification. Administrators are simply staggering the outreach effort so they can provide better support for the number of employees who they serve. More information about online W-2 access other info can be found on the Online Employee Tax Forms webpage.
REMINDER! Commitment Accounting Lockout for M04: The CA lockout for M04 will be from 12:30 p.m – 3 p.m., Wednesday, Oct. 26. As a reminder, during a “CA lockout,” no new ePARs can be originated or approved, and the link to the ePAR Home Page will be unavailable for both Finance and HR users. Additionally, due to potential workflow issues that can occur, all PAAT originators and approvers should stay out of PAAT during the lockout.
REMINDER! TIM Outage and Upgrade in October – Mandatory Training Required:
- A TIM (Time Information Management) system upgrade will take place on Monday, October 24. The upgraded version of TIM will provide better navigation with fewer mouse clicks and a reduction in internet browser issues.
The actions that you do in TIM today will remain the same. However, all employees who use TIM now will need to complete training for the upgraded version of TIM.
Employees and Managers will take online training and TIM Administrators will attend classroom training. Training details can be found in the Oct. 10 Formal Notice to all University employees.
- In advance of the University’s Time Information Management (TIM) system upgrade, a TIM outage will occur beginning Friday, Oct. 21. The system will be down from 5 p.m., Friday, Oct. 21 until 11 p.m., Sunday, Oct. 23 at the latest. More information is online.
- After logging in for the first time to the upgraded version of TIM on Monday, Oct. 24, employees may be prompted to download the Adobe Flash Player. If you are unable to download the software, contact your department’s IT support staff or the Help Desk at 962-HELP (4357).
REMINDER! ConnectCarolina System Outage Coming Last Weekend of October
ConnectCarolina will not be available the last weekend of October for an important required system upgrade. You will not be able to sign in to ConnectCarolina during these times:
5:00 p.m. on Friday, October 28 through 8:00 a.m. on Monday, October 31
This means that ConnectCarolina for Student Administration, Finance (including ePro), HR/Payroll administrative and self-service applications will all be unavailable. For details on the functions affected and the small number of changes you’ll see after the upgrade is complete, see the related article on the ccinfo.unc.edu website.
Questions
Users should utilize the Business Systems Help Desk when they are unsure who to contact for issue resolution. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users. Users can reach the Business Systems Help Desk at 919-962-HELP or via a remedy ticket submitted online at help.unc.edu (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern).
Suggestions for content can be emailed to financecomm@unc.edu.