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Please share with the ConnectCarolina Finance users in your school/division. Updates are sent on an as-needed basis.

Top Issues

  • REMINDER! April month-end close deadline: Validated campus journal entries and data collect batches (journal imports) should be received by Accounting Services by close of business Friday, April 29. It is critical that journal imports with state funds are submitted on or before this date.
  • NEW! March month-end close: Central offices have officially closed the month of March. This includes the transmission and reconciliation of all March transactions, and state approval to close the month.
  • NEW! Fiscal year-end webinar online: Watch a recording of the webinar held April 13. This webinar is intended to help get you prepared for year-end activities in ConnectCarolina and InfoPorte, including changes since last year and queries to help identify “stuck” transactions.
  • REMINDER! Get started on fiscal year-end prep: There are tasks to be done now! A new 2016 version of the FYE webpage is being updated as information is available. Like last year, the FYE webpage includes a task checklist (in progress) and will include links to FYE memos as they are issued. Also posted:
    • A quick reference containing checklists on processing requisitions and processing vouchers for month-end and year-end.
    • A guide for reviewing open transactions in preparation for FYE
    • A quick reference list for queries for reviewing open transactions
    • Additional sessions of the hands-on course, Queries for Cleaning up Transactions, explains how to run queries in ConnectCarolina to identify “in-flight” transactions that need attention before month-end close. If you haven’t taken this course or would like a refresher, check the calendar for upcoming courses and to sign up.

Important Reminders and Resources

  • Current Issues List: Check out the frequently updated list of Current Issues Being Worked. This list, in the Issues/Fixes section of, contains current system issues raised via help tickets and/or testing. For most of these, investigations into the causes and fixes are still taking place, but it can be used as a resource for users to know that the project team is aware of and working on specific system issues.


Users should utilize the Business Systems Help Desk when they are unsure who to contact for issue resolution. This is the fastest way to obtain assistance and allows the project team to be able to track issues to determine the scale of the impact to all users. Users can reach the Business Systems Help Desk at 919-962-HELP or via a remedy ticket submitted online at (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern).

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