GradStar errors – reminders

To: University Business Managers
From: Beverly Wyrick, Director of Finance and Administration, The Graduate School

Please review the following information on errors encountered when entering awards in GradStar:

• Tuition/Fees Not Allowed Errors: If an OSR project is flagged to NOT allow payment of tuition and fees, you will receive an error message and will not be able to save the award. Contact your OSR program administrator for assistance.
• Budget Errors: A budget checking tool checks your GradStar entries for valid budget. The tool completes the budget check within a day of you submitting the entry. If your entry has a budget error, you will receive an email the next day. The award will not be processed until the error is resolved.
  There are two options for resolving the error:
  1. Work with your business office to set up or move budget so that the entry passes. This is what you will need to do most of the time. Your original entries in GradStar will continue to go through nightly budget checking until they pass, which will occur once your business office sets up or moves budget. You do not need to inactivate and re-enter award entries in this scenario.
  2. Contact your OSR program administrator for assistance.
• Chartfield Errors: If a chartfield you enter has an edit error, when you click Save, an error message displays on the screen. You’ll need to resolve the error and re-submit your entry. The system won’t save any entries on the screen if one of the chartfields has an error. Chartfield errors include attempting to enter a chartfield that does not exist or are not an allowable combination.

For more information:

• http://gradschool.unc.edu/policies/faculty-staff/gradstar
• http://ccinfo.unc.edu/training/resource-documents/#gradstar