To: University Business Managers
From: Carolina Copy
Date: April 22, 2015
Please be aware that if you receive calls from individuals attempting to sell you toner for your copiers, you should not place an order with them or do business with them in any way. Carolina Copy provides all the toner for campus copiers as part of its service agreement, and callers attempting to get you to purchase from them are not Carolina Copy or University employees.
Callers can be very convincing and may know details about your department or the type of copier you use, so please be alert. At least one department has again been contacted by an individual calling himself “John,” who stated that toner has been sent to the department at a reduced price. This is not a University employee and this is not a legitimate call! Be assured Carolina Copy will not cold call you asking you to purchase toner or supplies or requesting information about your copying equipment.
Carolina Copy technicians visit copiers periodically to check on toner supply and will leave toner when needed. If you need to change the toner and do not have any in stock, please submit a ticket to Carolina Copy at http://go.unc.edu/FixMyCopier.
If you have any questions or concerns, please do not hesitate to contact Carolina Copy at 919-962-2799 or firstname.lastname@example.org.