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To: Business Managers

FYI, the following communication was sent earlier today to Airgas Cylinder Users.

To: Airgas Cylinder Users

From: Bernard Law, Director of Purchasing Services

Re: Empty Cylinder Pick up Procedure Change

Date: April 21, 2015

Beginning April 27, the process for returning empty Airgas cylinders will no longer be done by creating a $.01 cylinder return request via ConnectCarolina.

There are two scenarios for Airgas cylinder returns.

  1. When you place a new cylinder order in ConnectCarolina, Airgas will automatically pick up any old cylinders and trade in the new . When they deliver the new cylinders, the Airgas drivers will look / ask for any empty cylinders available for return. When placing the order for the new cylinders, you can add comments for clarification of pickup, if needed.
  2. If you only want to return a cylinder, and are not ordering a new one, create an order for the return by emailing either UNC.CYLINDER.PICKUP@AIRGAS.COM or UNC_CYLINDER_PICKUP@AIRGAS.COM

A short training document is located at

If you have questions about this process, please contact Airgas at 919-876-6710.

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