This Finance Division Daily Update email is for Business Managers, MOU Leads, Finance TIPs, Finance Campus Working Groups and Finance Division staff. Finance will send these daily updates as needed through the go-live and immediate post-go-live periods. Please share with the ConnectCarolina Finance users in your school/division.
TIP calls/meetings: Starting this week, we will not hold our 4 p.m. TIP calls on Tuesday or Thursday. We will still have the calls on Monday and Wednesday, and the TIP face-to-face meetings on Friday. This Friday’s meeting will be held at at Toy Lounge (Dey Hall).
- Month-End Close: As a follow up to questions asked last week, a separate communication on month-end processing for October 2014 is being sent today. Note: Transactions should be processed through at least Departmental Workflow by COB Wednesday, Oct. 29, in order to ensure the journal will be posted in October. Central Office (OSR, Accounting Services and Budget office) will ensure journals are posted if received by that date.
- ARP: Instructions expected to be communicated by the end of this week.
- Access Form: The ConnectCarolina and Related Applications Access Request Form has been updated in response to campus feedback. It can be found in the InfoPorte Data Dictionary Documents table.
- System Availability: ePro 9.1 is available 24/7. ConnectCarolina Finance is available 7 a.m. – 7 p.m., Monday – Friday; and from 7 a.m. Saturday to 6 a.m. Sunday; with a maintenance outage window Sunday from 6 a.m. to 1 p.m. Full 24 hour access is expected to be restored in November.
Resources and Documentation
The Resource Documents webpage provides quick access to student guides, 101 documents and recorded webinars.
Functional: Functional, business process or other general questions – plus any tips you have to offer – can be added to the ConnectCarolina user discussion forums.
Technical: All technical questions should be directed to the Business Systems Help Desk at 919-962-HELP, or submitted via a help ticket online at help.unc.edu (select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern). Your help ticket will be answered by a team dedicated to working on Finance questions and issues. Business Systems Help Desk hours are 8 a.m. to 6 p.m.
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