URGENT: Profile Information in Concur - We are aware of an issue currently impacting Concur profiles.
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To:   TIM Administrators
From: TIM Support
Date: January 24, 2013

TIM will be taken down for maintenance at 5 a.m. on Friday, Jan. 25, 2013. During the downtime window, users will not be able to log in. We expect the system to be online again by 7 a.m.

  • Employees using Time Stamp will not be able to log in during the downtime period. Times in or out for work during the downtime should be submitted to the Manager or TIM Administrator for manual entry.
  • Employees using Teletime will not be able to call in to the phone system during the downtime period. Times in or out for work during the downtime should be submitted to the Manager or TIM Administrator for manual entry.
  • Employees using Badge Terminals will be able to swipe in and out for worked hours during the downtime period. Functions such as View Timecard Totals, View Accrual Balances and Time Off Notifications will not be available during the downtime.
  • SPA Non-Exempt Employees using Manual Time Entry and SPA and EPA Exempt Employees will not be able to log in to the TIM system during the downtime period. They will be able to enter data in TIM when the system is back online.
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