Gas and Dry Ice
Ordering Gas and Dry Ice for Labs
All gas and dry ice orders are placed through eProcurement. ePro is used for most purchases of less than $5,000.00. The purchases are processed through ConnectCarolina, except for dry ice, which is ordered through email and then direct billed to the department.
Gases are available through Airgas or Arc 3 (see eProcurement vendors for more information). Contact information is below.
Ordering and Returning
(As of 11/01/2018, The UNC Pickup form and email address: email@example.com is no longer available. )
You can order cylinders, request to return a cylinder without replenishment, or order refills and have the empties picked up through the ePro system. Directions on how to place such orders are detailed in the ePro vendor catalog. For those who need more help, a training on how to order is found on the training website under procurement.
If you are familiar with the ePro system, complete details on how to order or have cylinders picked up for each company are available in the Quick Reference Guides below:
- Airgas Ordering and Returning Quick Reference Guide
- Arc3 Ordering and Returning Quick Reference Guide
Selecting Your Product
For more detail on how to select the right cylinders, see the Arc 3 Compressed Gas Selection Guide.
Charges are based on the pick-up date, not the request date. For every cylinder your have, a rental charge will start on the first calendar day of the next month. We recommend returning it before the last business day of the current month. For example, if you receive a cylinder on 9/03/2018 and return it on 9/28/2018, there will be no rental charges. However, if you return it on 10/01/2018, you will be charged for the month. Likewise, if you receive your cylinder on 9/28/2018 and return it on 10/01/2018, you will still be charged rental charges. Procurement recommends returning the cylinder 3-5 business days before the end of the month to ensure it gets picked up on time.
You can request to return a cylinder without replenishment or order refills and have the empties picked up. Request a return going through ePro and create a requisition for “ReturnCylinder.” Complete details are available in the Quick Reference Guide below:
For part numbers, there is a cross-reference guide.
For billing, delivery, dry ice orders, order status, change orders
E-support for website access questions
Customer Service Number: 919-544-9699
(After hours calls, holidays and weekends are automatically routed through a live person call center who contacts operations staff and 24/7 on-call drivers)
Billing, Order Status, or Change Orders
(919) 544-3772 ext. 311
Billing, Order Status or Change Orders
(919) 544-3772 ext. 312
If you are having trouble accessing the Airgas website through ePro, try another browser, or contact Airgas through the E-support email.
|Dry Ice Ordered By||Dry Ice Delivered|
|Friday 12:00 p.m.||Following Monday|
|Wednesday 12:00 p.m.||Following Thursday|
Contacts. See the Airgas contacts in the Gases and Cylinders section.
For eProcurement questions, requisitions, purchase orders, canceling/closing a purchase order, liquidation, and billing, UNC contact:
Director, eProcurement & Materials Management