The Airfare Request (Central Airfare Billing System (CABS)) is an effective and efficient method for faculty, staff and student travelers to purchase airline tickets for University business trips and directly bill the University.

The Airfare (CABS) requests are processed within the Web Travel system, a web-based application designed to provide an easy-to-use method for requesting air-travel authorization and to allow a traveler to book and pay for an airline reservation without receiving a travel advance or paying for the ticket out-of-pocket. This system allows a specified University fund source to be charged for the cost of an airline ticket when an authorized travel agency issues a ticket against a pre-approved air-travel request. Each designated departmental chartfield will then be charged monthly.

Airfare Request (CABS) Steps

  1. A ticket may not be purchased using CABS until a C# is processed and approved through Web Travel.
  2. Web Travel is accessed via ConnectCarolina. Choose Web Travel from the Finance menu, then choose Web Travel in the list of subsystems. Complete all required fields.
  3. Call or email an authorized travel agency, provide the traveler’s desired itinerary, and obtain a ticket cost estimate.
  4. Call or email the travel agent and give them the approved Airfare request number (Cxxxxxx).
  5. Travel agency will enter the Airfare request (from their end) and complete ticketing. Your fund source will be billed through Web Travel. Travelers will receive an e-ticket.

Authorized Travel Agencies

The following agency profiles are intended to help you decide which of the authorized agencies is most suitable for you, your department, or your department’s travelers. You may want to interview or visit several agencies, as you may have special needs and requests. While there is variety in size and focus, all the authorized agencies listed below are fully accredited and licensed, with high standards of professionalism and service. All are members of either the American Society of Travel Agents or the Travel Agents of the Carolinas, or both.

Office Information

Downtown Durham
404 Hunt Street, Suite 140
Durham, NC 27701
P. 919.967.8888
P. 888.466.6451
F. 919.929.7992
Assist@MaupinTravel.com

Website

https://www.maupintravel.com/

Office Hours

Monday through Friday 8:30 a.m. – 5:30 p.m.

For emergency help after hours, dial 800-669-1318, ID Code #E7654.

Additional Description

Hablamos Español

UNC-CH Customer Service

UNC Team Inbox:  Assist@MaupinTravel.com   919-967-8888

Please use UNC Team Inbox and number for all initial contact.  Individual Agents are listed below:

Glenda Hunter, Team Manager 919-863-4485 GlendaHunter@MaupinTravel.com
Susan Camden 919-863-4478 SusanCamden@MaupinTravel.com
Elizabeth Faris 919-380-0095 ElizabethFaris@MaupinTravel.com
Wendy Ford 919-929-7912 WendyFord@MaupinTravel.com
Kellie Iannon 919-532-8063 KellieIannon@MaupinTravel.com
Donna Kazarian 919-532-8070 DonnaKazarian@MaupinTravel.com
Jody Langston 919-532-8067 JodyLangston@MaupinTravel.com
Tricia LeCarpentier 919-863-4481 TraciaLecarpenteir@MaupinTravel.com
Sherry Mack 919-821-2146 ext. 1103 SherryMack@MaupinTravel.com
Hannah Maxey 919-821-2146 ext 1023 HannahMaxey@MaupinTravel.com
Lisa Merritt 919-287-3140 LisaMerritt@MaupinTravel.com
Jennifer Puett 919-863-4480 JenniferPuett@MaupinTravel.com
Shannon Rose 919-863-4471 ShannonRose@MaupinTravel.com
Allie Sink 919-287-3137 AllieSink@MaupinTravel.com
Leah Romolus 919-532-8067 LeahRomulus@MaupinTravel.com
Logan Smith 919-821-2146 ext 1103 LoganSmith@MaupinTravel.com
Mayra Wagner, bilingual 919-929-5564 MayraWagner@MaupinTravel.com

 

Agency Statement

At Maupin Travel we take great pride in serving your team at the University of North Carolina, Chapel Hill. We consider ourselves your advocate, both externally with the airlines, hotels and car rental companies and internally to help you manage your travel program most efficiently.
We are a women-owned, alum-owned agency that has been serving our university and corporate customers for nearly 40 years.

Our 32-person team of experienced agents, many of whom have worked with UNC for more than 25 years, fully understands the needs of UNC travelers and the CABS billing system.
We are proud to partner with you.

Office Information

Travelink
Southern Village Business Center
410 Market Street, Suite 342
Chapel Hill, NC 27516
P: 919.942.4196
F: 919.967.1056

Website

www.travelink.com

Office Hours

Monday through Friday 8:30 a.m. – 5:00 p.m.

Additional Description

Business and Leisure Travel, Dedicated UNC-CH Online Reservation System (Concur)

UNC-CH Customer Service

Tommie Chavis, Travel Counselor 919-942-4196 tchavis@trvlnk.com
Toby Ives 919-942-4196 toby.ives@travelink.com
Akira Negi 919-942-4196 akira.negi@travelink.com
Cindy Talisman 919-942-4196 cindy.talisman@travelink.com
Clare Thomas 919-942-4196 clare.thomas@travelink.com

Book UNC-CH Business Trips Online

The Travelink Concur interface allows travelers to book itineraries in as few as five clicks. This program searches public, corporate, discounted and Web direct fares to find the lowest prices possible. You no longer have to shop other internet sites to find the best deals. UNC-CH travel rules are automatically applied during airline, hotel, and car rental searches. Our technology maximizes travel savings because searches take into account UNC-CH discounts and net fares. Travelers will find it easy to keep track of travel programs and find updated flight information all in one place. Travelink Travel Counselors have access to this same profile information, so your trips will adhere to your preferences regardless of planning a trip online or speaking with an agent.

Click here to register to use UNC-CH’s dedicated Concur site.  The booking site is secure and available for UNC-CH exclusively.  After registering you may proceed to the login page of Concur. Please keep in mind that you must have a “T” number (via Airfare Request) and a department number before confirming any reservations made on UNC-CH’s Concur site.

Agency Statement

Travelink may sound like a fairly new name, but we have been around for over 30 years! Starting out in Chapel Hill as Small World Travel, Circle Travel and Cole Travel, Travelink is continuing to build a successful company on the philosophy of honesty, loyalty, experience, flexibility, reliability, and exceeding the client’s expectations of service.

Travelink, Incorporated is one of only 17 Centurion level American Express Travel agencies.  We are headquartered in Nashville, Tennessee, but operate nationally with a combination of boutique business call centers and premium vacation travel retail stores in addition to our host of experienced virtual travel advisors.  In the Eastern United States, we maintain an operations center focused on our meeting/conference and group travel business. Our client base includes a variety of individuals and businesses that include Fortune 100 corporations, small and mid-sized companies, entrepreneurial business, sports teams, and religious/non-profit organizations. Whether a client books online or through a designated travel advisor, we leverage the buying power of American Express to offer the best value and customer experience.  Our Services include, but are not limited to: airline, hotel and car rental discount programs; UNC-dedicated online reservation system (see below); award winning services (American Express Representative Excellence 2001-2014); 24-hour Emergency After-Hours Services Available; online management reports; and deeply discounted consolidator international airline fares.

Office Information

4711 Hope Valley Rd., Suite 4F-716
Durham, NC 27707
P: 919.493.8282

Office Hours

Monday thru Friday 9:00 a.m. – 6:00 p.m.

Additional Description

40% Business Travel and 60% Leisure Travel

UNC-CH Customer Service

unc@getaways4u.com
Contact us today at unc@getaways4u.com or email one of our agents assigned to the account:

UNC-CH Customer Service

Janine Kidder 813-260-3090 Janine@getaways4u.com
Renee Boone 336-599-3012 Renee@getaways4u.com
Sarah Waxler 919-493-8567 Sarah@getaways4u.com

Agency Statement

University Travel of Durham is a full-service travel agency, locally owned and operated that can translate your vacation, cruise or business travel needs into a personalized travel experience.

Sarah Waxler founded University Travel over 20 years ago and continues as owner and manager, making University a 100% Woman-Owned agency.

Excellent service and customer satisfaction is never more than an e-mail, phone call or in-person visit away and continues to be our most important goal. Using our experience, knowledge and resources to fulfill your travel experience is our business and our passion.

 

Office Information

Viking Travel
1777 Fordham Blvd, Suite 103
Chapel Hill, NC 27514
P: 919.968.4491
P: 800.672.5907
F: 919.929.2516

Office Hours

Monday thru Friday 8:30 a.m. – 5:00 p.m.

UNC-CH Customer Service

Deby Taylor, Corporate Manager, 919-968-4491, deby@vikingtravel.com

Additional Description

60% Leisure Travel and 40% Business Travel. Staff of eight. Member: ASTA. IATA, CLIA, ENSEMBLE

Agency Statement

Viking Travel is a family-owned and operated business founded in 1979 by Chapel Hill residents Jean Holcomb (CTC, MCC) and her daughters, all Certified Travel Counselors. We have provided personalized vacation and business travel planning for over 35 years. Viking Travel provides professional counseling by expert agents focused on travel arrangements for individuals, groups, honeymoons, family and class reunions and meeting planning for business travelers.

Operation: Sabre automation, electronic ticketing; Consolidator option; Assistance with Passport and Visa applications; Business Traveler Profiles; Corporate Meeting Planning; Individual & Group Travel Planning; Travel Insurance; Hotel Programs; Honeymoons; Family & Class Reunions. Staff includes Certified Travel Counselors, Destination Specialists, and Accredited & Master Cruise Counselors.