Student Accounts and University Receivables Student Account Services

Payment Options and Access

We do not accept payments by phone, please see our payment options below.

Please be aware that our office is required to comply with federal laws protecting private student information. We can only provide protected financial information to students and their authorized users.

All payments must be in U.S. dollars and in any combination of the following:

Online Payment from Checking

You must be logged in to the Student Center in ConnectCarolina in order to make an online payment from your checking account. Disable your pop-up blocker to allow our payment portal page to display. Click on Pay Bills/Manage Student Finances. The payment system is generally available 7 days a week, except for certain processing times which vary. There is currently no transaction fee for the use of this online service. Online payments from your checking account must be drawn from a U.S. bank. A $25 processing fee will be assessed for online payments that can not be processed due to insufficient funds or a closed account.

Credit Card

You must be logged in to the Student Center in ConnectCarolina to make a payment with your credit card (American Express, Diners Club, Discover and MasterCard). There is a 2.75% or minimum $3.00 non-refundable transaction fee for the use of this online service. Disable your pop-up blocker to allow our payment portal page to display. Click on Pay Bills/Manage Student Finances. The payment system is generally available 7 days a week, except for certain processing times which vary.

We no longer accept VISA for payment because VISA will not allow us to charge a fee to recover the cost. The University has chosen not to assess a new fee to all students to cover the cost for some students to pay with a credit card.

Financial Aid/Outside Scholarships

Many students receive some form of financial aid. Students expecting financial aid may DEFER payment of tuition prior to the semester due date. Students may request a deferment by logging in to the Student Center. Select “Request Deferment” from the drop down box in the finances section. Financial aid received in excess of cashier’s office charges will be refunded to the student. For more information on Financial Aid Refunds, click here.

Students receiving funding from sources outside of the University (i.e. entities other than the Office of Scholarships & Student Aid (OSSA), University Departments and the North Carolina State Education Assistance Authority (NCSEAA) should complete the Outside Scholarships & Resources Reporting Form and return it to OSSA. The Scholarship Provider should make check(s) payable to UNC-CH and send them to the check payment address below, making sure to include the student’s full name and UNC-CH PID, the full name of the scholarship and the terms to which the funds should be applied. If the check is made co-payable to a student and UNC, then the student will be required to endorse the check in our office before the funds can be applied to the student account.

Installment Payment Plans

This option is offered through Tuition Management Systems, Inc. (TMS) for the Fall and Spring terms only. Eligible expenses are tuition, fees, meal plans and on-campus housing. For information about the plans, see our FACT SHEET (PDF). To enroll, phone 1-800-722-4867 or view http://www.unc.afford.com.

The University has a payroll deduction plan to allow graduate student employees to pay tuition and fees from their paychecks during the fall and spring terms. For more information, click here.

Domestic Wire Transfers

For wiring instructions or questions, please email headteller@unc.edu.

International Wire Transfers

The University has partnered with peerTransfer (http://unc.peertransfer.com) in order to streamline the process of international payments. peerTransfer allows you to pay securely from any country and any bank, generally in your home currency.

By making your payment with peerTransfer you can:

  • Track your payments from start to finish.
  • Save on bank fees and exchange rates.
  • Contact their multilingual customer support team with any questions.

To get started, read the tutorial information below and begin entering your transaction in the peerTransfer window. Please note that this service is for INTERNATIONAL PAYMENTS ONLY:

Chinese | Korean | French | Videos

Check, Money Order or Cashier’s Check

Please send check by mail or deliver in person to our drop box located on the first floor of the SASB North building near the information desk. Checks and cashier’s checks must be drawn on a U.S. bank. Check payments are posted within one business day of receipt. Please allow five to seven business days for US mail to be received. A $25 processing fee will be assessed for payments that can not be processed due to insufficient funds or a closed account. Please click to see our Returned Check Fee.

Payments should be made payable to UNC-CH. Please note the student’s PID on any check, cashier’s check or money order. Our address is:

Student Accounts & University Receivables
Suite 2215 SASB North
CB 1400
450 Ridge Road
Chapel Hill, NC 27599-1400

Cash

Large Cash Payments are discouraged for security reasons. Deliver in person only. Office hours are 8 a.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday and 9 a.m. – 4:30 pm on Wednesdays, excluding Holidays.

Tuition/Fee Waivers and Sponsored Billing (including 529 Plans)

For information about Tuition/Fee Waivers and Sponsored Billing, please see the appropriate sections under “Our Services“.