About Student Account Services
Our office bills tuition, fees and other campus-based charges to students. Electronic bills are issued around the 16th of each month and will be due the next month. Tuition, fees and other charges for the term are due prior to the first day of classes for the term. Interim bills include other charges incurred during the term. Enrolled students and Authorized Users will receive email notification when bills are available in the ConnectCarolina Student Center. Past due accounts are subject to holds that prevent registration and transcript/diploma release, as well as collection activity.
Please be aware that our office is required to comply with federal laws protecting private student information. We can only provide protected financial information to students and their authorized users.
Student Account Questions
If you are experiencing difficulty reaching us by phone, please email your inquiry, including your PID to cashier@unc.edu. Responses are generally made within one hour to one business day.
| Issue | Phone Number | |
|---|---|---|
| Athletic Scholarships | Sponsored@unc.edu | 919-843-5384 |
| Department Funded | Funded@unc.edu | 919-843-0169 |
| Direct Deposit | Refund@unc.edu | — |
| Emergency Loans | loanrepay@unc.edu | — |
| Installment Plan (TMS) | payplan@unc.edu | — |
| Past Due Accounts | Cashier@unc.edu | 919-962-1368 |
| Refunds | Refund@unc.edu | 919-962-1368 |
| Sponsored Billing | Sponsored@unc.edu | 919-843-0169 |
| Tuition and/or Fee Waiver | Cashier@unc.edu | — |
| Wire Transfer Payment | HeadTeller@unc.edu | 919-962-5846 |
