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This Finance Division Daily Update email is for Business Managers, MOU Leads, Finance TIPs and Finance Division staff. Finance will send these daily updates as needed through the go-live and immediate post-go-live periods. Please share with the ConnectCarolina Finance users in your school/division.

Current Status

Web Travel and P-Card are back online after being offline for 45 minutes today for a bug fix. Note the system availability information below.

Top Issues

  • Purchase Orders: Most POs from legacy have been reentered into ConnectCarolina. To look up Purchase Orders, follow this navigation path:
    Main Menu>Finance>Purchasing>Purchase Orders>Review PO Information>Purchase Order. This path gets you to the PO Inquiry Screen. Then you enter the old FRS PO number in the PO ID field and click search.
  • ePro 8.9: ePro 8.9 should be back online early next week with view-only access.
  • ePro 9.1: The only remaining unavailable vendor in ePro Vendor Catalog is Apple, which will be back online after Oct. 6.
  • Receiving: There is an issue with Receiving on POs entered that originated in FRS. We are working on a business process to address this. Expect a communication next week.
  • Payroll Posting to GL: Biweekly Payroll 06 was successfully released today. The posting of the payroll expenses to the general ledger will be delayed until Monday, October 13. This will be the first posting of a payroll to the GL in ConnectCarolina, and several processes are under review to ensure proper posting of the transactions.
  • Biweekly 06 Payroll: These are issues we have been made aware of and are working on. Expect a communication with details on Monday.
  • Budgets: We are working on some conversion issues related to trust budgets.
  • Budget Import Templates: These are now available for the following fund sources: State, F&A, Special and Trust. Find them on the Budget Office page under the Resources left menu bar: https://finance.unc.edu/departments/budget-planning-and-analysis/.
  • Commitment Accounting: $1,000 Legislative Salary Increase (LSI) funding is missing from the salary sources. The pay is correct, though. This affected 432 employees. Corrections are in progress.
  • Campus Voucher: The issue with the non-functioning comment field has been fixed!
  • Workflow: Yesterday’s issue impacting workflow routing if the department existed for UNCCH as well as a foundation. This issue has been resolved but will not retroactively correct the workflow of existing transactions. If you have encountered this situation and would like for the transaction to be reinitialized, please create a remedy ticket to the workflow queue.

Important Reminders

  • Access: If a user does not have the correct access, please contact the Help Desk.
  • System Availability: Detailed information about system availability is available at http://ccinfo.unc.edu/getting-help-after-go-live/. ePro will be available 24/7. ConnectCarolina Finance is available 7 a.m. – 7 p.m., Monday – Friday; and from 7 a.m. Saturday to 6 a.m. Sunday; with a maintenance outage window Sunday from 6 a.m. to 1 p.m. Full 24 hour access is expected to be restored in November.

Resources and Documentation

At ccinfo.unc.edu, you can find resource documents including student guides, 101 documents and recorded webinars. Computer-based training sessions on a variety of topics are also available.

The first payroll in ConnectCarolina was released today. Information is available about slight changes to paystubs starting with today’s paycheck and how to locate your paystub in ConnectCarolina.

Questions

All technical questions should be directed to the Business Systems Help Desk at 919-962-HELP, or submitted via a help ticket online at help.unc.edu (beginning Oct. 1, select ConnectCarolina > ConnectCarolina Finance > the appropriate area of concern). Your help ticket will be answered by a team dedicated to working on Finance questions and issues. Business Systems Help Desk hours are 8 a.m. to 6 p.m.
Suggestions for content can be emailed to janet_kelly-scholle@unc.edu.

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