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To:          MOU Financial Leads, University Business Managers

From:    Carly Perin, Executive Director for Finance Service Delivery for Finance & Administration

Re:         Additional Updates: Barnes & Noble College Store Department Charge Procedures

Date:     June 27, 2016

Last week, we shared with you the departmental charges process for Barnes & Noble College Store (see memo below).

Please be aware that initially Barnes & Noble College will not be taking department charges online (via the website) and instead will take any and all requests in-store or via the Contact Us section of the website.  Barnes & Noble College does not want to miss the opportunity to meet you, the customer personally, understand your specific needs and provide you with the best merchandise and service possible.

Please make every effort to share this with your staff.  If you have general questions about this transition, please contact Toni Horton (tmhorton@store.unc.edu).


To:          MOU Financial Leads, University Business Managers

From:    Carly Perin, Executive Director for Finance Service Delivery for Finance & Administration

Re:         Barnes & Noble College Store Department Charge Procedures

Date:     June 16, 2016

In April, UNC-Chapel Hill entered into a partnership with Barnes & Noble College to operate UNC Student Stores, with the exception of the Pharmacy and the Print Stop.  Barnes & Noble College will accept departmental charges and Auxiliaries Services will process billing through the Customer Billing Management (CBM) application.  Invoices and attachments will be available in both CBM and Bill Presentation.

To prepare for this transition, there will be a brief period in which departments will be able to preload a list of Authorized Purchasers per Department IDs into the Barnes & Noble College system.  To take advantage of this opportunity and preload your designated staff as Authorized Purchasers, please complete the attached spreadsheet and email to JC Peterson (jcpeterson@store.unc.edu) no later than Noon, June 22, 2016.  When sending the email, please use the subject Preload List.

After June 22, if the Purchaser has not been preloaded into the Barnes & Noble College system, UNC employees will follow the procedure below to become authorized to make departmental charges within the new system.

  • Purchaser must physically come into the store. The staff will help the Purchaser set-up their authorization/account at the counter.
  • Purchaser must present One Card and 6-digit Department ID. Barnes & Noble College staff will be unable to assist the purchaser in looking up this information.
  • Purchaser will sign the copy of the receipt provided and deliver the copy to their departmental business person. A signed copy of the receipt will not be available through CBM.

If you have general questions about this transition, please contact Toni Horton (tmhorton@store.unc.edu).

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