To: University Employees
From: Payroll Services and TIM Support
The upgrade to the University’s TIM (Time Information Management) system will take place on Monday, Oct. 24, 2016. The upgraded version of TIM will provide better navigation with fewer mouse clicks and a reduction in Internet browser issues.
The actions that you do in TIM today and the way you access TIM will remain the same. However, all employees who use TIM now will need to complete training for the upgraded version of TIM.
In advance of the University’s Time Information Management (TIM) system upgrade, a TIM outage will occur beginning Friday, Oct. 21. The system will be down from 5 p.m., Friday, Oct. 21 until 11 p.m., Sunday, Oct. 23 at the latest.
Mandatory TIM Upgrade Training for Employees & Managers
(Due Friday, Oct. 21)
Employees
Employees can access their computer-based training (CBT) with detailed instructions on how to use the upgraded TIM from the TIM Upgrade website. Employees are required to complete their CBT by Friday, Oct. 21, 2016. The employee CBT takes approximately 30 minutes to complete. All TIM Managers and TIM Administrators must also complete their employee CBT in addition to their specific TIM Upgrade training. In addition to the CBTs, employee manuals for TIM are also available on the website.
Managers
Managers can access computer-based training (CBT) with detailed instructions on how to use the upgraded TIM from the TIM Upgrade website. Managers are required to complete the three core manager CBTs, Navigation, Managing Timecards and Pay Period Close, by Friday, Oct. 21, 2016. Together, the three CBTs will take approximately an hour to complete. In addition to the CBTs, the manager manual for TIM is also available on the website.
A certificate of completion is provided at the end of each Manager CBT. We recommend printing out and signing the certificates. Your department will communicate to you if they will be collecting these certificates.
TIM Administrators
TIM Administrators are required to attend classroom training. An announcement with a link to register for a class was emailed to TIM Administrators directly. Only active TIM Administrators may register.
A certificate of completion is provided at the end of the TIM Administrator training class.
During the TIM Outage
(5 p.m., Friday, Oct. 21 until 11 p.m., Sunday, Oct. 23 at the latest)
Employees using Time Stamp will not be able to login to TIM to record their times worked.
*All times in and out worked during the outage window must be submitted to the TIM Manager or TIM Administrator for manual entry on Monday, Oct. 24.*
Employees using Badge Terminals will be able to swipe in and out for worked hours during the outage. Functions such as View Timecard Totals, View Accrual Balances, and Time Off Notifications will not be available during the outage period.
*Times in and out should be checked by the TIM Manager or TIM Administrator on Monday, Oct. 24 to ensure they are correct.*
Employees using Teletime will not be able to call in to the phone system to record times worked during the extended Teletime outage window.
*All times in and out worked during the outage window must be submitted to the TIM Manager or TIM Administrator for manual entry on Monday, Oct. 24.*
SHRA Non-Exempt Employees using Manual Time Entry and SHRA and EHRA Exempt employees will not be able to log into the TIM system during the outage window.
*SHRA Non-Exempt and SHRA and EHRA Exempt employees will be able to enter all of their TIM data on Monday, Oct. 24.*
TIM Access on October 24
When employees log in to TIM on Monday, Oct. 24, they will automatically be routed to the upgraded version of TIM. Employees will use the current access methods: directly or via the Self Service menu on the ConnectCarolina home page.
After logging in for the first time to the upgraded version of TIM on Monday, Oct. 24, employees may be prompted to download the Adobe Flash Player. If you are unable to download the software, contact your department’s IT support staff or the Help Desk at 962-HELP (4357).
Upgrade Support
Please contact 919-962-HELP (4357) for assistance with all technical issues related to TIM.
We appreciate your patience on this important rollout of an upgraded TIM application.
This message is sponsored by: Payroll Services