Assistant Vice Chancellor and Controller
Student Account Services
| Our Services |
1098TsIn accordance with IRS regulations, we issue the 1098T for the University of North Carolina at Chapel Hill in late January of each year. Detailed information is available under 1098T Information. Billing of Tuition, Fees & Other Student Related ChargesTuition rates are set by the North Carolina Legislature. Fees are set through an on-campus process and approved by the Board of Trustees. Refer to the “Guide to Student Account Charges” for other charges. The billing schedule is based on the Registrar’s Calendar. Undergraduates are generally assumed to be taking a full course load, regardless of number of hours. Approved under loads are recalculated upon request and two weeks into the term. Cancellation for Non-PaymentGenerally, the due date for tuition and fees for each term is set prior to the start of each term, in accordance with North Carolina law. After the due date, students who have not paid the bill or requested a deferment are subject to registration cancellation. DefermentStudents expecting financial aid or other third party support may request deferment of their term bill that is due prior to the start of each term. For tax purposes, the Spring Bill may be deferred for anyone at their request. Past due charges may not be deferred. Deferment extends the due date for about one month, depending on the term. Delinquent Loan Accounts/Compliance with Government RequirementsWhen campus based loan bills become delinquent, our office must follow a number of government mandated procedures to collect the debt. These procedures include and are not limited to, placing a registration and transcript hold on the student account, attempts to contact the borrower, reporting to credit bureaus and referral to collection agencies. Delinquent Student Accounts/Compliance with State Accounts Receivable GuidelinesCharges appear on the bill once and then are part of the balance forward in any subsequent bill until they are resolved. Any unresolved balance forward is past due. Students with past due balances may not receive a transcript or diploma or register until the balance is resolved, in accordance with state guidelines. Past due balances not resolved in a timely manner will result in collections action. Departmental Funding of Students/Tuition Remission and In-State AwardsMany departments fund students (usually graduate students) from grants and other sources. This is facilitated through the Student Award Reporting System (StARS), which was designed to comply with federal requirements to coordinate departmental funding with need-based aid handled through the Office of Scholarships & Student Aid. Awards are entered by each department and are processed beginning about a month after the term begins. Awards fall into three basic categories, those paid directly to the student through Payroll or Accounts Payable, those paid directly to the University Cashier and those paid through the Graduate School. Financial Aid RefundsMany students receive financial aid that exceeds their student account charges and are entitled to a refund to cover their other living expenses. We strongly encourage students who may be expecting a refund to sign up for direct deposit (DOC). By policy, we do not release refunds to students until the first official day of classes for each term. Grant-In-AidOur office works with Athletics and the Office of Scholarships & Student Aid to handle the funding for student athletes and comply with NCAA requirements. Installment Payment PlanWe offer an installment payment plan for the fall and spring semesters for tuition, fees, meal/flex plans, and on-campus housing costs only. If you are enrolled in this plan, all other charges and past due amounts must be paid in full to avoid cancellation. More information is available under “Payment Options.” Payroll Deduction for Graduate StudentsStudents who are also University Employees (usually graduate students, NOT work-study) may be able to take advantage of payroll deduction. To be eligible, the student employee may not be receiving financial aid. For more information, refer to “Graduate Student Payroll Deduction Authorization form.” Payments to Student AccountPayments may be made to student accounts through a variety of methods detailed on our website under “Payment Options.” Third Party BillingSome students have third party payers who request the University to bill them directly. Upon receipt of billing authorization from the payer, we bill the third party, but not until after the first two weeks of class for each term, when most students have settled into a class schedule. Since we generate hundreds of these bills, it can take several weeks to send all of them. The student remains responsible for ensuring that his or her account is resolved in full and will continue to receive bills until the third party pays and the account is paid in full. |
