Finance Division

Policies

• Office of the State Controller Electronic Commerce Policies
• SunTrust Merchant Services Operating Procedures (PDF)
• VISA Merchant Operating Rules
• MasterCard Merchant Operating Rules
• American Express Operating Rules
• Credit Card Merchant Services Policy

Web-Based Reporting Tools

• My Merchant View (MMV) – SunTrust
• American Express Online Merchant Services (AMEX OMS)
• ClientLine (CL) – SunTrust

Merchant Capture Options

• POS Swipe Terminal Equipment Fees (PDF)
• Yahoo! Storefront

Payment Card Industry Data Security Overview

• Payment Card Industry (PCI) Data Security Standard (PDF)
• VISA Cardholder Security Information Program (CISP)
• MasterCard Site Data Protection Program (SDP)
• Merchant Requirements for Securing Cardholder Information (PDF)
• TrustKeeper Login
• Payment Application Best Practices (PABP) (DOC)

Other Useful References

• Payment Card Industry (PCI) Security Standards Council
• NC – State Wide Electronic Commerce Program